Privacy Policy

Effective Date: 18/09/2024

At Superior Windows and Doors, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure your information is kept secure. By using our website, www.superiorwindows.co.nz , engaging in social media, and using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal information from you in several ways, including but not limited to:

Contact Information: Name, email address, phone number, and physical address.
Order Information: Details of the products and services you purchase from us.
Technical Information: IP address, browser type, and browsing behavior on our website.
Communication: Any messages, emails, or inquiries you send to us.

2. How We Use Your Information

The information we collect is used for the following purposes:

Processing Orders: To fulfill your orders and provide customer service.
Communication: To contact you regarding your orders, respond to inquiries, and provide updates.
Improvement: To enhance our products, services, and website.
Marketing: To send promotional materials, special offers, or other information we think may interest you (with your consent).

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information:

With Service Providers: Who assist us in our business operations, such as shipping partners, payment processors, and marketing services.
As Required by Law: If necessary to comply with legal obligations, enforce our terms of service, or protect the rights, property, or safety of Superior Windows and Doors, our customers, or others.

4. Data Security

We implement a variety of security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access: Request access to the personal information we hold about you.
Update: Correct or update your personal information.
Delete: Request the deletion of your personal information.
Opt-Out: Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your browsing experience. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Superior Windows and Doors
Website: www.superiorwindows.co.nz
Email: sales@superiorwindows.co.nz
Phone: 0279514135

Thank you for choosing Superior Windows and Doors. We are committed to protecting your privacy and ensuring a secure experience.